Privacy Policy

1. Introduction

InstruByte Electrical Engineering Services ("InstruByte", "we", "us", or "our") operates the website www.instrubyte.com.ph (the "Site"). This Privacy Policy explains what personal information we collect through the Site, how we use it, and the rights you have over it, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

When you submit an inquiry or request a quotation through our Site, we collect the information you provide, which may include:

• Full name
• Email address
• Company or organization name
• Service(s) you are interested in
• Project details or message content you choose to share

We do not require you to create an account, and we do not knowingly collect sensitive personal information (such as government IDs, financial account numbers, or health information) through our inquiry forms.

3. How We Use Your Information

We use the information you submit to:

• Respond to your inquiry and follow up on your request
• Prepare quotations and proposals for the services you asked about
• Maintain internal records of client and prospect communications
• Improve our services and how we communicate with prospective clients

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Third-Party Service Providers

Our inquiry and quotation forms are processed using Web3Forms, a third-party form-delivery service that securely transmits your submitted information to our email inbox. Web3Forms processes this data solely to deliver your message to us and does not use it for its own marketing purposes. We encourage you to review Web3Forms' own privacy practices if you have questions about how they handle data in transit.

We use Google Analytics to help us understand how visitors use our Site — for example, approximately how many people visit, how long they stay, which pages they view, and which buttons or links they interact with, along with general location and device information (such as country, browser, and device type) derived from IP address and similar technical data. We do not send your name, email address, or message content to Google Analytics — only anonymized usage and interaction data. You can review how Google handles this information in the Google Privacy Policy, and you may opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on.

Our Site is hosted on third-party infrastructure, which may automatically log standard technical information (such as IP address, browser type, and access times) for security and performance purposes, consistent with normal web-hosting practices.

5. Cookies and Similar Technologies

Our Site uses cookies set by Google Analytics to measure overall visitor traffic and behavior, as described in Section 4. These are analytics cookies used in aggregate, not advertising or cross-site tracking cookies, and we do not use them to build advertising profiles about you or serve you ads.

We also use a small amount of browser local storage solely to prevent repeated, rapid submissions of the same inquiry form (spam prevention). This data stays on your device and is not transmitted to us or any third party.

6. Data Retention

We retain inquiry and quotation information for as long as reasonably necessary to respond to your request, maintain business records, and comply with legal or accounting obligations. If you would like your information deleted sooner, contact us using the details in Section 8.

7. Your Rights Under the Data Privacy Act

As a data subject under RA 10173, you have the right to:

• Be informed that your personal data will be, are being, or have been processed
• Access your personal information we hold about you
• Request correction of inaccurate or outdated information
• Object to or withdraw consent for processing, where applicable
• Request erasure or blocking of your personal information, subject to legal retention requirements
• Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated

To exercise any of these rights, please reach out to us using the contact details in Section 8.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our inquiry form, noting that your message is about a privacy request.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective date" at the top of this page indicates when it was last revised.